Educational TA Workshops


Feedback, Influence, and Intimacy: Ways to talk to people about their behavior.

An important kind of transaction is giving someone input about their behavior. Typically, we do this to motivate someone to start doing something, stop doing something, or do more or less of it. But it is tricky. People can get defensive when offered “constructive” feedback. Feedback is a common and necessary communication skill studied extensively by the Center for Creative Leadership (CCL). Until now, the CCL model has not been enhanced by integrating some key transactional analysis concepts, such as time structuring, proper transactional analysis, script, and life position.

This workshop explores what happens when a TA perspective incorporates the CCL model. We can do more than increase the odds of a desirable outcome as we seek to influence and problem-solve. We can also open the door to intimacy.

Learning Objectives:

Participants will be able to…

1. Describe and differentiate four different types of feedback

2. Describe the likely responses to four different types of feedback

3. Describe four forms of impact feedback

4. Describe differences between authoritative and impact feedback using transactional analysis proper.

5. Prepare an impact feedback statement conforming to 6 guidelines

About Dr. Wayne Hart

Dr. Wayne Hart has over 50 years of experience applying transactional analysis in different settings. For over 20 of those years, he practiced as a psychologist, marriage counselor, and coach. Before that, he used TA as a secondary school teacher. Additionally, he has held senior leadership positions in 3 organizations, faculty and management roles at the Center for Creative Leadership, and served as a board member of a community health center, a sustainable energy organization, and a professional organization. Each of those settings had different cultures. Through all those different situations, he relied on Transactional Analysis to help understand himself and others, to assess the dynamics of what was going on, and to get things accomplished. He holds a Ph.D. in psychology and an MS in educational administration. He is a Senior Fellow of the Center for Creative Leadership, a TSTA, and a TAPI. He now focuses on teaching and coaching the application of TA in personal and work settings.


The link will be sent out several days after the event.

CE Credits & Certification of Attendance available after event.

Join Our Mailing List

When you join, you'll receive chapter one of TA Today, Second Edition for free!

Contact Us

7881 Church Street
Suite F
Gilroy, CA 95020
(408) 848-2293

Send us an email

Share This